Shipping policy

Shipping & Delivery Policy
Bring the fun, wonder, and excitement straight to your doorstep—wherever you are in the world! Every toy and collectible is carefully inspected, securely packaged, and dispatched to ensure it arrives ready for play or display.
Once your package is dispatched, you will receive a shipping confirmation email with an active tracking link to monitor your order's journey in real time.

Shipping Rates & Delivery Estimates

Destination	Processing Time	Estimated Delivery Time	Shipping Method
United Kingdom	2-5 business days	3–5 business days	Standard Tracked
United States	2-5 business days	3–10 business days	Standard Tracked
European Union (DE, FR, ES, IT, etc.)	2-5 business days	5–15 business days	Standard Tracked
Rest of the World	2-5 business days	7–20 business days	Standard Tracked

Please note: Delivery estimates begin after dispatch and do not include weekends or public holidays. Delays may occur during peak holiday seasons, severe weather events, or high-volume carrier periods.
Please note: Delivery estimates begin after dispatch and do not include weekends or public holidays. Delays may occur during peak holiday seasons, severe weather events, or high-volume carrier periods.
International Shipping & Undefined Destinations If your country or region is not listed at checkout, please reach out directly to our support team. We ship to most destinations globally and will calculate custom carrier rates for your location.
Customs, Duties & Import Taxes International shipments may be subject to customs duties, VAT, or local import clearance fees imposed by the destination country.All import duties and taxes are the sole responsibility of the customer.We cannot declare orders as "gifts" or undervalue items on official customs forms.Delays caused by standard customs clearance procedures fall outside our estimated transit times.
Delayed, Lost, or Damaged Parcels
Tracking Inactivity: If your tracking link shows no movement for more than 7 consecutive business days post-dispatch, notify us so we can open a formal investigation with the carrier.
Transit Damage: In the rare event that a collectible or toy arrives damaged, email us within 48 hours of delivery with photos of the outer shipping box, inner packaging, and damaged item.